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Communication with Members:
The Club welcomes feedback from members and feedback forms can be found in the cafe, bar, reception and accomodation. There is a collection box by reception. Alternatively speak directly with the Manager on duty or email
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The proposed methods for members to raise issues, concerns and/or feedback about the Club are set out below:
1. Operational Matters:
Issues such as cleaning, maintenance of facilities, member behaviour and anything relating to the direct day to day operation of the services in the Club, should be raised firstly with the
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and then the
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. The General Manager or deputy should respond within a maximum of 5 working days from any initial enquiry.
2. Policy Matters:
Issues relating to the more general operation of the club, in terms of relationship with other parts of or people in the University, charges and use of the facility or anything of a more strategic nature can be raised with the
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. This meets regularly and matters can be raised in person or through a letter sent to the Chairman c/o the Club. Any questions or queries raised through this channel will be answered in a timely fashion by the UCMC.
3. Club Membership
All e-mail registered Club Members will be notified in the first instance of major structural changes in the operation of the Club in a timely fashion inviting comment. Additional notices describing any proposed changes will also be posted in the Club and on the Web page. |
