Issues such as cleaning, maintenance of facilities, member behaviour and anything relating to the direct day to day operation of the services in the Club, should be raised firstly with the Duty Manager and then the General Manager. The General Manager or deputy should respond within a maximum of five working days from any initial enquiry.
Issues relating to the more general operation of the Club, in terms of its relationship with other parts of or people in the University, charges and use of the facility or anything of a more strategic nature can be raised with the Head of Facilities Management Operations. Matters can be raised in person or through a letter sent to the Head of Facilities Management Operations c/o the Club. Any questions raised through this channel will be answered in a timely fashion.
All e-mail registered members will be notified in the first instance of major structural changes in the Club’s operation in a timely fashion, inviting comment. Additional notices describing any proposed changes will also be posted in the Club and on its website.
Traditional Sports Clubs
It is proposed that all historically hosted ‘Mansfield Rd’ sports clubs (Cricket, Football and Archery) will retain their use of the external sports grounds at Mansfield Road with no hire charge on the proviso that they also retain a majority of current staff/graduate students within their membership and the senior Committee positions of President, Secretary and Treasurer are held by current staff or graduate students. The concept of ‘Club Sections’ is no longer considered appropriate, but individual Clubs and their elected Officers are encouraged to use the appropriate consultation/ communication options shown above to discuss any matters of concern with the Club.
The intention is that arrangements for Insurance and other matters that link these Staff Sports Clubs to the University such as OUCS privileges will remain unaffected by these protocols. Details of such arrangements are to be developed through consultation with the University’s Legal Department.
Other Sports Groups/Clubs/Activities
All other sports groups and individuals, can book the facilities when available at the standard hire rates, subject to approval of the General Manager and compliance with health, safety and insurance requirements. Discounts or the complete waiving of fees may be offered to organisations which in turn offer Club members a discount for their activities.
Clubs and activities which take place in, or around or are generally associated with the Club, can be publicised through web page and email links on the University Club activity web page. Individual Club or activity pages however will not be hosted on the Club’s web servers or site.